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With ICANN taking applications soon and plans to roll out new TLDs coming down the pipeline there has been a lot of talk and debate about the merits, if any, for new TLDs, whether or not .com will be affected and how, and other such discussion. There is also banter about who stands to gain […]

EPAG wins (my business)

October 22, 2009

This is going back a bit, before I started this blog, but it came to my mind today and I think its a good illustration of the power of good customer relations in winning and retaining customer loyalty. About six months or so ago, the landrush for the new .tel extension began.  Party of my […]